2020 in Review

Michael Chappell

Michael Chappell, 7 December 2020

It's an understatement to say that 2020 has been a challenging year, particularly for many of you reading this. The impacts of COVID-19 have been immense, but we have united to face their challenges and your commitment, perseverance and genuine innovation has been extraordinary to witness.

The Culture Counts team has been no exception. I want to thank and celebrate their remarkable efforts over this period. A few of our 2020 highlights include:

  • Our COVID-19 sector research and audience factor analysis, supporting the Australia Council's cohort advocacy and our subsequent parliamentary submission.
  • Establishing the Public Libraries Evaluation Network.
  • The UK team's support of evaluating online events as part of the Impact & Insight Toolkit.
  • Delivering Annual Reports for West Australian Ballet, West Australian OperaWest Australian Symphony Orchestra and Perth Festival 2020.
  • Developing the Victorian local government cultural sector snapshot and dashboard for the Municipal Association of Victoria.
  • Our National Touring Scan collaborative work with Merryn Carter, and East Bank Monitoring & Evaluation Strategy with John Knell.
  • Our Development Team's upgrade to Python 3 and Django 2 and delivery of Compulsory Questions and Experience Questions in the platform.

Though disrupted, our work is not over and I am excited to share more in 2021. Your continued commitment to measure what matters remains as vital for the sector as ever. If you want to get in touch, please reach out.

Wishing you a safe holiday and a heartfelt new year.



Michael Chappell is the CEO of Culture Counts. Culture Counts is an online evaluation platform for measuring impact.

Find out more here: culturecounts.cc

Image: Perth Festival's Highway to Hell received the 'best cultural, arts or music' Australia event award in 2020. 42% of attendees were first-time audiences for Perth Festival, with the event inspiring a strong sense of local pride across the 2020 program. 


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