Measuring the intangible value of libraries

75
Digital Connection
96
Safe
89
Role

Culture Counts is a cloud-based software platform that can be used to evaluate the impact of library services for individuals and the local community in a simple and cost-effective way.

In consultation with the library sector, we have developed and tested a set of metrics that describe important library outcomes.

Many Australian libraries are already using Culture Counts to demonstrate the value their library adds to people’s lives.

75
Digital Connection
The library helps me to be more digitally connected to others
96
Safe
I feel safe and welcome when using the library service
89
Role
The library is an important part of the place where I live
Library Film
City of Wanneroo
In this 1.5 minute film we hear from the City of Wanneroo about their evaluation strategy.
Easy data capture with Surveys
View Example Library Survey
  • User-friendly interface
  • Seamless transition across devices
  • Core set of benchmarkable questions
  • Flexible survey builder to suit all needs
Culture Counts sample survey for Library
Shareable insights with Reporting
View Example Library Report
  • Interpret data with ease
  • Clearly communicate value
  • Reports to suit different contexts and requirements
Culture Counts sample survey for Library
Resources for Library
New technologies offering simple solutions to long-term challenges
Georgia Moore

Georgia Moore, 5 June 2017

New technologies offering simple solutions to long-term challenges

Cultural managers and practitioners increasingly seek to understand and measure the impact of their projects on communities. This is important for best practice operation and ensuring the responsible use of public funds, and is increasingly demanded by funding bodies and decision-makers.

Read more