Measuring the holistic value of libraries

75
Digital Connection
96
Safe
89
Role

The Culture Counts online survey platform empowers libraries to measure their role and value that communities place on them.

Our platform gives libraries the ability to engage more deeply with the public, impact the community more strongly, and provide an evidence-based argument for greater funding. Culture Counts has helped libraries to:

  • Align their strategy with cultural, social and civic outcomes
  • Identify what is important to measure for evaluations and assessments
  • Effectively use data insights in learning, business development, community engagement and literacy programs
  • Demonstrate the value libraries add to people’s lives
  • Benchmark their organisation across nationally with standardised library outcome metrics

In 2019, Culture Counts launched the Public Libraries Evaluation Network, inviting libraries to participate in a nation-wide data collection initiative. The aim of the project is to better understand the value libraries add to the community. Interested? You can find out more here> or register your interest >

Enquire Now
75
Digital Connection
The library helps me to be more digitally connected to others
96
Safe
I feel safe and welcome when using the library service
89
Role
The library is an important part of the place where I live
Client stories: City of Wanneroo Library

“Using the standardised dimensions we are able to analyse, among others, responses on how safe, connected and relevant our libraries are... [the Online Insights Reports] enable us to showcase areas of strength and highlight areas that may need additional focus."

Simon Gray,
Acting Coordinator of Library Services,
City of Wanneroo

City of Wanneroo
In this 1.5 minute film we hear from the City of Wanneroo about their evaluation strategy.
Measure what matters with Surveys
View Survey
  • Design your survey in minutes in a user-friendly dashboard
  • Measure your outcomes with pre-designed survey templates
  • Select from 100+ academically designed and standardised outcome metrics
  • Share your survey with your team using multiple export formats
  • Survey your audience with multiple online distribution channels
Culture Counts sample survey for Library
Shareable insights with Reporting
View Report
  • View your survey responses in real-time
  • Easily interpret data with automated charts
  • Share your data with multiple export formats
  • Effortlessly produce professional reports with automated reporting
  • Plus, showcase your data with customised Online Insights Reports
  • Be a part of our nation-wide public library big data dashboard! We are calling out for libraries to participate in our Public Libraries Evaluation Network project. The project aims to help libraries realise and report on their value to the community. Register your interest here.
Culture Counts sample survey for Library
Resources for Library
Project update: Public Libraries Evaluation Network
Elli Gemmo

Elli Gemmo, 10 March 2020

Project update: Public Libraries Evaluation Network

In 2019, Culture Counts launched the Public Libraries Evaluation Network, inviting libraries to participate in a nation-wide data collection initiative. We've now collected the data and are excited to launch the next stage of the project - the big data dashboard!

Read more
Info session: PLA Library Evaluation Network Introductory Webinar
Elli Gemmo

Elli Gemmo, 28 October 2019

Info session: PLA Library Evaluation Network Introductory Webinar

In the first of three webinars, Culture Counts' Project Manager, Elli Gemmo, and Managing Director Georgia Moore will recap the project processes, provide information on who's involved in the network, and facilitate discussion about achieving successful project outcomes.

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The Cultural Benefits of Victoria’s Public Libraries - Creative Communities 2014

File size: 1.83 MB