Realise your value with the Public Libraries Evaluation Network

Talk to us
Public Libraries Evaluation Network

A data collection initiative empowering libraries to understand their collective value

Libraries are an important asset to local communities, but membership, attendance and lending statistics do not showcase your full value. Collecting evidence-based feedback across your services and programs gives you the ability to see meaningful impact results.


Effectively collect user and community feedback

Gather evidence about how your library is being used, the impact of your activities and the achievement of your organisational goals. The standardised survey templates contain a selection of outcome metrics across a range of areas such as digital learning, community engagement and business skills, enabling you to easily collect the data you need.

Explore and monitor your insights over time

The PLEN Dashboard enables you to deeply interrogate your data, see how different demographics are impacted and compare your results with other libraries. Insights are aligned to national ALIA/IFLA standards and include:

  • Demographics and use
  • Library awareness and engagement
  • Library outcomes
  • National benchmark comparison
View demo dashboard
Product_Screenshots_PLEN Dashboard_1000x1000

Report and communicate your value to stakeholders

Showcase your impact across facilities, services and programs with a standardised Online Insights Report. Our evaluation experts will analyse your data to create a professional report to share with your stakeholders.

View demo report

A reporting framework that stakeholders trust

Culture Counts is a trusted name in impact reporting and a recognised leader in evaluation. Our reports are used by key stakeholders across all levels of government, foundations and funding bodies, events and culture.

Annual Report 2021-2022

The Public Libraries Evaluation Network Annual 2021-2022 Report is here! Each year in July, Culture Counts creates an Annual Report that provides a snapshot of the aggregate impact results from the shared Library Use and Outcomes survey responses collected by network members throughout the preceding financial year.

Read the report

Join the network

Better facilitate the planning and delivery of your programs and services with the Public Libraries Evaluation Network.

What you get

  • Culture Counts Evaluation Platform annual subscription
  • Pre-designed survey templates
  • Access to the Public Libraries Evaluation Network Dashboard
  • Free annual¬†Online Snapshot Report
  • Support and guidance from the Culture Counts team
  • Invitations to regularly hosted network webinars
Talk to us