Kathryn recently joined Culture Counts’ Melbourne team as a Client Relationship Officer. Prior to joining, she worked for a major performing arts company across the operations, artistic, education and community outreach teams. She has also worked in different types of libraries, including the specialist library for the arts company, public and academic libraries. Today, she talks about libraries and their ever-changing role in today's world.

Sue Williamson, Arts Council England's Director Libraries and Birmingham, looks at how the libraries using the Impact and Insight toolkit are championing diversity, while re-defining what a library is, and what it can be.

To ring in the new year, we asked our client management team to share their best advice for successful evaluation so you can start 2019 the right way – setting achievable, insightful and measurable goals.

Key considerations to ensure you’re not burning your respondents out

Despite its many benefits, intercept interviewing can seem daunting and resource draining. Our resident field research expert Clare Chappell shares her valuable insights.

Are you concerned about low response rates for your evaluations? Sometimes getting survey responses can be a difficult task. Culture Counts help you review your distribution methods and establish an effective plan to maximise your sample size and engage a mix of demographics representative of your audience.