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6 common survey biases and what to do about them
Blog
6 common survey biases and what to do about them

It’s important your data is reliable if you want to make evidence-based decisions with confidence. A common roadblock to this is survey bias sneaking into evaluations and skewing results. We asked our resident Data Scientist to walk us through 6 common types of bias, and how to combat them.

Tom McKenzie
Tom McKenzie
4 July 2019
Achieve your mission with data
Blog
Achieve your mission with data

This month on the blog, we're talking about putting your data to work as a tool for organisational learning, a tool for reflecting on your success, and a way to understand how each of your programs contribute to your overall mission.

Alison Lasek
Alison Lasek
4 June 2019
Breaking down the basics: the Net Promoter Score
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Breaking down the basics: the Net Promoter Score

Everything you need to know about the Net Promotor Score, what it measures, how it's calculated and why you should know yours. 

Alex Granland
Alex Granland
30 April 2019
Survey incentives: Are they worth it?
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Survey incentives: Are they worth it?

Best practice for survey incentives to ensure you don't compromise your data.

Taylor Brodie
Taylor Brodie
11 April 2019
Report writing 101
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Report writing 101

Five quick steps to presenting your data effectively.

Kristine Genovese
Kristine Genovese
13 March 2019
Our top tips for successful evaluation in 2019
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Our top tips for successful evaluation in 2019

To ring in the new year, we asked our client management team to share their best advice for successful evaluation so you can start 2019 the right way – setting achievable, insightful and measurable goals.

Taylor Brodie
Taylor Brodie
6 February 2019
6 steps to avoiding survey fatigue
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6 steps to avoiding survey fatigue

Key considerations to ensure you’re not burning your respondents out

Taylor Brodie
Taylor Brodie
6 February 2019
Five rules of program evaluation for arts and culture
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Five rules of program evaluation for arts and culture

Based on over 2,000 evaluations, we have distilled five rules for conducting best-practice evaluations into a handy cheat sheet available for download.

Alison Lasek
Alison Lasek
24 January 2019
The pros and cons of intercept interviews
Blog
The pros and cons of intercept interviews

Despite its many benefits, intercept interviewing can seem daunting and resource draining. Our resident field research expert Clare Chappell shares her valuable insights.

Clare Chappell
Clare Chappell
29 November 2018
The Benefits of Creative Thinking
Blog
The Benefits of Creative Thinking

There is growing awareness that the value of creativity is being overlooked, especially in our school systems. This article considers the shifting focus from STEM to STEAM and asks how creativity in classrooms teaches children to adapt and thrive. 

Annette Wagner
Annette Wagner
7 November 2018