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Blog
UK libraries shine a light on diversity
Blog
UK libraries shine a light on diversity

Sue Williamson, Arts Council England's Director Libraries and Birmingham, looks at how the libraries using the Impact and Insight toolkit are championing diversity, while re-defining what a library is, and what it can be.

Sue Williamson
Sue Williamson
12 August 2019
How do people hear about your event?
Blog
How do people hear about your event?

​We’ve dug into our Culture Counts data set to identify how people hear about the events our clients put on. Here are some of our findings.

Tom McKenzie
Tom McKenzie
12 August 2019
A book recommendation for budding data creatives: Storytelling with Data
Blog
A book recommendation for budding data creatives: Storytelling with Data

For those seeking to extract more meaning from any data they have at their disposal – or even just hoping to minimise the mental or cognitive effort required of the audience, be it stakeholders, clients, customers, or even your bosses! – Storytelling with Data is an invaluable resource.

Tom McKenzie
Tom McKenzie
1 August 2019
6 common survey biases and what to do about them
Blog
6 common survey biases and what to do about them

It’s important your data is reliable if you want to make evidence-based decisions with confidence. A common roadblock to this is survey bias sneaking into evaluations and skewing results. We asked our resident Data Scientist to walk us through 6 common types of bias, and how to combat them.

Tom McKenzie
Tom McKenzie
4 July 2019
Achieve your mission with data
Blog
Achieve your mission with data

Putting your data to work. This month's blog will discuss how your evaluation results can be used to learn, reflect and understand the extent to which each of your programs contributes to your overall mission.

Alison Lasek
Alison Lasek
4 June 2019
Breaking down the basics: the Net Promoter Score
Blog
Breaking down the basics: the Net Promoter Score

Everything you need to know about the Net Promotor Score, what it measures, how it's calculated and why you should know yours. 

Alex Granland
Alex Granland
30 April 2019
Survey incentives: Are they worth it?
Blog
Survey incentives: Are they worth it?

Best practice for survey incentives to ensure you don't compromise your data.

Taylor Brodie
Taylor Brodie
11 April 2019
Report writing 101
Blog
Report writing 101

Five quick steps to presenting your data effectively.

Kristine Genovese
Kristine Genovese
13 March 2019
Our top tips for successful evaluation in 2019
Blog
Our top tips for successful evaluation in 2019

To ring in the new year, we asked our client management team to share their best advice for successful evaluation so you can start 2019 the right way – setting achievable, insightful and measurable goals.

Taylor Brodie
Taylor Brodie
6 February 2019
6 steps to avoiding survey fatigue
Blog
6 steps to avoiding survey fatigue

Key considerations to ensure you’re not burning your respondents out

Taylor Brodie
Taylor Brodie
6 February 2019