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Breaking down the basics: the Net Promoter Score
Blog
Breaking down the basics: the Net Promoter Score

Everything you need to know about the Net Promotor Score, what it measures, how it's calculated and why you should know yours. 

Alex Granland
Alex Granland
30 April 2019
Report writing 101
Blog
Report writing 101

Five quick steps to presenting your data effectively.

Kristine Genovese
Kristine Genovese
13 March 2019
Our top tips for successful evaluation in 2019
Blog
Our top tips for successful evaluation in 2019

To ring in the new year, we asked our client management team to share their best advice for successful evaluation so you can start 2019 the right way – setting achievable, insightful and measurable goals.

Taylor Brodie
Taylor Brodie
6 February 2019
6 steps to avoiding survey fatigue
Blog
6 steps to avoiding survey fatigue

Key considerations to ensure you’re not burning your respondents out

Taylor Brodie
Taylor Brodie
6 February 2019
Five rules of program evaluation for arts and culture
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Five rules of program evaluation for arts and culture

Based on over 2,000 evaluations, we have distilled five rules for conducting best-practice evaluations into a handy cheat sheet available for download.

Alison Lasek
Alison Lasek
24 January 2019
Successful Engagement when Working with a Cohort
Blog
Successful Engagement when Working with a Cohort

We are frequently asked by funders how engagement can be established and maintained across a cohort, particularly when evaluation is something requested of the organisations involved and not self-initiated. While the answer is partly dependent on context, here is a list of the key things we advise to promote and facilitate engagement throughout the evaluation process.

Siân Tattersall
Siân Tattersall
12 June 2018
Decisions based on instinct don't hold up to scrutiny
Blog
Decisions based on instinct don't hold up to scrutiny

Culture Counts CEO, Michael Chappell encourages funders to think about the risks to their budgets involved in supporting community and cultural programs and asks, "Do you have hard evidence to show external parties that the work you support is urgent, important and needs to continue?"

Michael Chappell
Michael Chappell
6 May 2018
Don't tell me what I want!
Blog
Don't tell me what I want!

The Cultural Citizens Programme introduced 11-14 year olds from disadvantaged backgrounds in the UK to arts and culture in their area. The program helped these young cultural citizens find out what's on offer and aimed to build their confidence to engage with arts on their own terms.

John Knell
John Knell
1 March 2018
How to be Successful Collecting Data in the Field
Blog
How to be Successful Collecting Data in the Field

Hi, my name is Clare Chappell and I've been the Field Work Supervisor at Culture Counts Australia for over two years now. Here are my top tips on how to carry out and manage fieldwork using tablet-based surveys.

Clare Chappell
Clare Chappell
5 February 2018
Speaking the Language of Data Visualisation
Blog
Speaking the Language of Data Visualisation

Data visualisation is a powerful tool that can turn raw numbers into a compelling story to impress, persuade and educate. Analyst Aaron Kosovich shows how new tools can be used to present your information and ideas far more effectively than any other form of communication.

Aaron Kosovich
Aaron Kosovich
1 October 2017