Our latest survey platform enhancement is the introduction of a new question type – Experience Questions. The feature allows you to easily select and standardise questions about patron experience to your survey. Just like dimension questions, Experience Questions can be compared across projects or organisations.
There are currently two Experience Questions available:
- Net Promoter Score: How likely is it that you would recommend this event to a friend or colleague?
- Overall Experience: How would you rate your experience overall?
So, how can you add the question? Watch this video.
We always welcome feedback on our products and services. Have you used this feature before? What did you think? What other questions would you like us to include in the question bank? Let us know – email firstname.lastname@example.org.