Resource Hub

Public Libraries Evaluation Network Report 2024–2025

The Public Libraries Evaluation Network (PLEN) is a nation-wide data collection initiative designed to help libraries better understand and illustrate their value. Delivered by Culture Counts, the project has completed its sixth year in conjunction with Public Libraries Australia (PLA)...

Introducing Culture Counts Labs!

Culture Counts Labs is our new innovation hub for experimenting with ideas and tools that enhance the Culture Counts Evaluation Platform. Culture Counts Labs is our space for exploring new ways to help you gain deeper insights from your data....

New Feature: Respondent Templates

We have introduced a new collection of survey templates to the Culture Counts Evaluation Platform, making it even easier to gather useful feedback and evaluate activities. The new Respondent Templates are designed to gather feedback from specific stakeholder groups involved...

Product Update: Gender Question

In December, we commenced an update to one of our Demographic questions in the Question Bank Library. Our Question Bank is a library of predefined questions enabling users to easily include standardised questions in their surveys. This change includes a...

Public Libraries Evaluation Network Report 2023–2024

Through nation-wide data collection, the Public Libraries Evaluation Network (PLEN) empowers libraries to demonstrate their value and deepen understanding of their community impact. Delivered by Culture Counts, the project has completed its fifth year with 38 participating libraries collecting 8,100...

Product Update: Hiding Dimension Names in Surveys

In the coming weeks, Culture Counts will be simplifying our dimensions statements by hiding the name of the statement in the survey question. This update is a small but significant change in the way dimensions are presented in the survey...

Public Libraries Evaluation Network Report 2022-2023

The Public Libraries Evaluation Network (PLEN) is a nation-wide data collection initiative designed to help libraries better understand and illustrate their value. Delivered by Culture Counts, the project has completed its fourth year with 33 participating libraries collecting 8,667 survey...

Product Update: Event Templates and Dimension Selector

In September, we introduced two new major features to the Culture Counts Evaluation Platform – streamlining user workflow and enabling consistent measurement of dimensions across evaluations. Our latest new features makes it easier to collect consistent data across multiple surveys...

Product Update: New Outcomes Framework

In September, we launched a revised Outcomes Framework, designed to simplify and clarify our dimensions terminology and make selecting the right measures easier for Culture Counts users. Our Outcomes Framework has been updated to reflect a more clear and meaningful...