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Collecting data while offline

If you are collecting data via the Interview method and your device is without an internet connection, an icon will appear in the top left corner of your screen, indicating that the device is offline.

Offline notification icon

Keep your device offline while collecting survey responses. You can enable airplane mode or disable WiFi. Connect your device when you are ready to sync the responses with the server.

Install to Homescreen

Follow the guide here to install the survey on your home screen. This will ensure responses collected remain on the local storage on your device when it goes to sleep or is turned off.

After installing the app, be sure to open it to ensure it loads correctly on the device.

Collecting Responses

When your device no longer has an active internet connection the survey tools icon will change to indicate you have entered offline mode. You can now safely collect survey responses while offline.

When you complete a survey response, a number will appear alongside this icon. This indicates how many responses you have collected on the device. This number will still be visible when you connect to the internet.

Offline survey responses

Sync Offline Responses

You will be able to sync responses once you are connected to the Internet. To do this, click on the ‘Survey Tools’ menu (gear icon) and select ‘Sync responses’. This option will also tell you how many responses you have stored locally. Once you have selected to sync your responses, the icon will change to ‘syncing’ and then ‘sync complete’.

This process can be repeated as many times as needed.

Syncing offline responses
Sync complete

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